Terms and Conditions

Terms & conditions 

  • Orders on weekends or holidays will be processed on the next business day
  • Orders are confirmed when payment has been received by the company
  • Your credit card will be charged full amount of purchase price & delivery cost
  • Orders made after 1pm will be processed on the next business day
  • We are not responsible for any packages rejected by your country’s customs department. A refund will be issued on any fish returned but shipping charges cannot be refunded.
  • Our courier only runs on business days so make sure to leave enough time for order to arrive.
    • Example: if you want smoked salmon in USA for the weekend which will take approx.  two days to arrive, then you must place order before 1pm Wednesday – it will then arrive Friday.
  • Christmas orders: last orders taken 30th November